Conference 2016: the only way is up

Conference 2016 logo

Conference 2016 is Wednesday 16 November to Friday 18 November, at Ascot Park Hotel in Invercargill.

Registrations are now closed.

Important info Evaluation form

Important information

Conference programme

You can download the conference programme here.

Wednesday 16 November 2016

9.00 – 11.00am – Registrations open (tea and coffee available)

11.15/11.30 – 12.30pm – Powhiri (at Ascot Park Hotel)

12.30 – 1.15pm – Lunch at Ascot Park Hotel

1.15 – 3pm – Maori Caucus breakout group

1.15 – 3pm – Stalls  –  Chocolate Demo  –  Orphans Aid stall ? Maybe Christmas Shop?

3.00 – 3.30pm – Afternoon Tea

3.30 – 5.00pm – Opening Session:  –  (“Mayor Tim – Opening Speaker”)

5.00 – 6.30pm – Social time – cash bar – in foyer at Ascot

6.30 – 9pm – Buffet Dinner. Speaker: Tony Laker

Thursday 17 November 2016

7.30 – 8.30am – Breakfast – (all served at the Ascot Park Hotel)
Buses / Shuttles – covered by sponsorship

9.00 – 10.30am – Workshop round 1

10.30 – 11.00am – Morning Tea

11.00 – 12.30pm – Workshop round 2

12.30 – 1.30pm – Lunch

1.30 – 3pm – Workshop round 3

3.00 – 3.30pm – Afternoon Tea

3.30 – 5pm – Workshop round 4

6.00 – 7pm – Social time – cash bar – in foyer at Ascot

7.00 – Conference Dinner

Speaker: Gerry Forde

Entertainment: Peter Cairns Band

Friday 18 November 2016

7.30 – 8.30am – Breakfast – (all served at the Ascot Park Hotel)
Buses / Shuttles – covered by sponsorship

8.00am – Registrations for AGM begin

9.00am – AGM

10.30 – 11am – Morning Tea

12.30 – 1.30pm – Lunch

Note: if AGM finished, can take lunchbox away If people wanting to leave

National Board have decided to commit to AGM finishing at 12 or 1pm.

Conference attendance counts as professional development

Full conference attendance will be recognised as professional development for budget advisers in the 2016 – 2017 training year.

Attendees must attend all of conference, including powhiri through to the end of the AGM for it to be credited.

Attendees are also expected to complete an evaluation form (like with any other training), which will be available on this page after the conference.

Workshop descriptions


Click to enlarge

The “other side”

Hear from a panel of stakeholders such as Chasmont Finance, Home Direct, possibly GE Money and EC Credit Control. Questions will be put to the panel from a questionnaire distributed to budget advisers in July – September.

Mental health

Mike is the coordinator of Corpac Trust in Dunedin. He will be sharing about how to work with mental health clients, supporting them and their needs.


Staff from Insolvency and Trustee Service will talk about options through insolvency: Bankruptcy, NAP and SIO. They will be sharing information about recent changes to insolvency procedures.


** As yet unconfirmed **
We hope to have staff from MSD discuss the budgeting review that, by conference, will be completed. How did you find this? Did your service engage in the process? Is there significant change?

Understanding your clients better

Pleasance Hansen presents “Understanding your clients better”. This workshop discusses keeping a focus on different personality styles, which helps how we relate to our clients, workmates and creditors.


Denise Lormans from Southland Community Law will run a workshop on de-escalation. Denise comes with a background in the army, police, and corrections and is skilled in de-escalating heated situations. She has a real sense of humour and is highly entertaining.

Adviser Forum

This is an opportunity for all budget advisers to hear from their peers, share things they have learnt, and ask for guidance. The Forum will be structured but free-flowing allowing for meaty conversations.

Community Educator Forum

This is a rare opportunity for Community Educators to get together and discuss what’s happening with their work.

Coordinator / Managers Forum

This is a rare opportunity to meet with coordinators from budgeting services in other parts of the country. What difficulties have they overcome recently? What successes can we share?

Governance Forum

This is a rare opportunity to meet with governance committee members from budgeting services in other parts of the country. What challenges has your governance committee recently overcome? What do you need help with? What do you want to compare notes on?

Accommodation options (not included in registration)

Accommodation is not included in your conference registration, so you will need to organise your own accommodation. Here is some information to get you started:

Ascot Park Hotel/Motel (Conference venue)

Ph:  0800 272 687 or e-mail:

Motel units – $100 single or share twin

Hotel rooms – $145 single or share twin

Apartments – $160 single or share twin

Extra person rate – $25.50 per person

Balmoral Lodge Motel (2.6km from Conference venue)

Ph. 0800 225 667 or e-mail:

Studio/One bedroom units – from $115 single or share twin

Family/two bedroom units – $168 for minimum of 4 people in unit

Extra person rate – $25.50 per person

Please note: 9 x one-bedroom units have Queen + 2 x single beds

Kelvin Hotel (3.6km from Conference venue)

Ph. 0800 802 829 or e-mail:

Hotel rooms – $125 single or share twin

Extra person rate – $25.50 per person

Homestead Villa Motel (3.7km from Conference venue)

Ph. 0800 488 588 or e-mail:

Studio/One bedroom units – from $118 single or share twin

Family/two bedroom units – $180 for minimum of 4 people in unit

Extra person rate – $25.50 per person

To discuss accommodation in more detail, please contact Nikki Buckley at the Invercargill Licensing Trust on 03 2113765 or

Cancellations and refunds

If you cancel your registration before 1 October 2016, you are entitled to a full refund.

If you cancel on or after 1 October 2016, no refunds can be offered.

What to see and do in Invercargill

Since you may not often get a chance to visit Invercargill, why not stay on for a few extra days and have a bit of a holiday?

There are plenty of things to see and do in and around Invercargill, such as:

  • Cycling at New Zealand’s only indoor Velodrome.
  • Bill Richardson Truck Museum.
  • View Henry the tuatara – became a father at 100 years
  • Trip to an oyster factory.
  • Trip to Tiwai Aluminium Smelter.
  • Garden tour.
  • Heritage tour of Invercargill City.
  • Hokonui Heritage Centre and Moonshine Museum at Gore.
  • Croydon Aircraft Company – vintage aircraft restoration company at Mandeville.
  • John Moni Collection, a world class art collection, at Gore Art Gallery
  • Hump Ridge Track and Wairaurahiri Jet Boat.
  • Fish for Brown Trout on the Mataura, Oreti, Waiau and Aparima Rivers – regarded as world class fisheries.
  • Fly or boat across the Foveaux Strait to Stewart Island to find Kiwi and other birdlife, and great walks.
  • The Seriously Good Chocolate Company.
  • E Hayes & Sons – “Burt Munro Museum – World’s Fastest Indian”.

Southland is New Zealand’s southernmost region that spans the breath of the South Island. Much of the regions uniqueness lies in the ever-changing backdrops – vistas so different, it’s difficult to imagine you’re in the same country, let alone the same region. It’s like a dozen destinations rolled into one.

Invercargill, Southlands largest urban centre, has a population of over 50,000, and buzzes with the prosperity of a thriving economy. The inner city is the attractive and vibrant heart of the city and has all the benefits of city life with few of the drawbacks.

We have some great facilities in the city and the surrounding area. Invercargill is home to one of the most beautiful inner city parks; Queens Park is a five minute walk from the central city and offers visitors a chance to stroll around the Rose Garden or a leisurely walk through the aviary and gardens. Innovative initiatives such as Zero Fees and state of the art sporting facilities have also created a WOW factor.

Encompassing the world heritage listed Fiordland National Park – the home of Milford and Doubtful Sounds; the Catlins, the Southern Scenic Route; and Stewart Island – Rakiura National Park, Southland offers a real New Zealand experience – including thrilling jet boat rides on some of the most amazing waterways in the country. Take a drive on the Southern Scenic Route, the Catlins or bring your bike and ride on the Around the Mountains Cycle Trail. The landscape also offers incredible 4WD adventures and of course some of the most spectacular walking tracks in the world – many of which are in National Parks.

If you are looking for a more relaxed stay – try Invercargill’s cafes and restaurants or visit the fantastic museum, shop in Winton and lunch amid some beautiful gardens, or visit a world-renowned gallery in Gore. Play a leisurely round of golf or get that bike out and be one of the first to cycle the Around the Mountains Cycle trail in Northern Southland – enjoying cafes and quirky shops along the trail.

Add to that the wealth of delicious food and drink available in our region and it adds up to a great conference for 2016.

There is so much to do – come and visit and let us show you around!

Register here

Complete the form once for every attendee. Please make sure you have read this important information. Need some help with this? Give us a call on 04 471 1420.

Conference registration has now closed.